Customer shall not return any Product to Tergo Cleaning Systems Inc. without first obtaining a Return Merchandise Authorization number (“RMA”).

Tergo Cleaning Systems Inc. will not accept any product returns unless they are accompanied by a RMA number provided by Tergo Cleaning Systems Inc.

The returned product must be new, unused and in its original packaging. Customer shall pay a 15% restocking fee. Customer shall not return product more than 30 day after receipt of the particular product. Customer is responsible for any and all freight charges for items being returned. Tergo Cleaning Systems Inc. may deny credit of any product that is returned damaged, used and/or not in its original packaging. ,